MBA/MBA Business Communication MCQ Set 3 Sample Test,Sample questions

Question:
A report given by a secretary to the Marketing Director may be called as _____

1.formal.

2.informal.

3.oral.

4.personal.

Posted Date:-2021-11-02 06:32:44


Question:
A report given by a secretary to the Marketing Director may be called as _____

1.formal.

2.informal.

3.oral.

4.personal.

Posted Date:-2021-11-02 06:34:29


Question:
A report is a basic management tool used in __________

1.personality development.

2.decision making.

3.individual development.

4.Self motivation.

Posted Date:-2021-11-02 15:42:17


Question:
A report prepared and presented according to the form and procedure laid down law is called a _____

1.law report.

2.procedure report.

3.company report.

4.statutory report.

Posted Date:-2021-11-02 06:36:00


Question:
An informal report is usually in the form of a ______________ communication.

1.person to person.

2.many to one.

3.one to many.

4.company to company.

Posted Date:-2021-11-02 06:37:16


Question:
Audio-Visual communication is _____

1.sight.

2.sound.

3.both (a) & (b).

4.noise.

Posted Date:-2021-11-02 15:40:25


Question:
Bad Listeners will make ______________ communication

1.good.

2.bad.

3.excellent.

4.rather favorable.

Posted Date:-2021-11-02 06:28:56


Question:
Bio-data is enclosed with the following letter ________

1.sales letter.

2.application letter.

3.complaint letter.

4.collection letter.

Posted Date:-2021-11-02 06:39:52


Question:
Blue colour refers _________

1.sincerity.

2.traditional.

3.danger.

4.faith.

Posted Date:-2021-11-02 15:41:31


Question:
Bold colour in a report implies _____

1.emphasis.

2.attention.

3.power.

4.traditional.

Posted Date:-2021-11-02 06:31:32


Question:
Contents of offers and quotation are _________

1.details of product.

2.pleasing tone.

3.request for price.

4.request for traders information.

Posted Date:-2021-11-02 06:30:40


Question:
Dunning letters are also called _________

1.collection letters.

2.letter of credit.

3.compliant letters.

4.Suggestion letters.

Posted Date:-2021-11-02 06:36:26


Question:
Empathy leads to _______

1.greater receptivity.

2.more involvement.

3.greater focus.

4.causality.

Posted Date:-2021-11-02 06:41:40


Question:
Face-to-face communication is a _____

1.visual communication.

2.direct conversation.

3.oral communication

4.written.

Posted Date:-2021-11-02 06:27:39


Question:
Grapevine communication is associated with ______________ communication.

1.formal

2.informal

3.horizontal

4.vertical.

Posted Date:-2021-11-02 06:41:06


Question:
How to make audio-visual communication effective?

1.the pictures are colourful.

2.clearly written.

3.speak politely

4.silent.

Posted Date:-2021-11-02 06:26:22


Question:
Margin to a letter is like _______

1.frame of a picture.

2.evidence for the communication.

3.engine to a machine.

4.borders.

Posted Date:-2021-11-02 06:28:32


Question:
Messieurs

1.a French term meaning gentlemen

2.used in singular.

3.is a title like Doctor

4.many.

Posted Date:-2021-11-02 06:27:17


Question:
One of the following directly relates to provision of credit ______

1.current account.

2.savings account.

3.recurring deposit.

4.discounting bills.

Posted Date:-2021-11-02 06:42:01


Question:
Pictures, slides, films fall under

1.body languages.

2.audio-visual communication.

3.reporting.

4.visual communication.

Posted Date:-2021-11-02 06:40:40


Question:
The inside address should be written

1.below the salutation.

2.above the heading.

3.above the salutation.

4.above the date.

Posted Date:-2021-11-02 06:26:49


Question:
The letter should be based on _____

1.I attitude.

2.you attitude.

3.we attitude.

4.my attitude.

Posted Date:-2021-11-02 06:31:06


Question:
The participants of a board meeting are _______

1.member.

2.directors.

3.member and directors.

4.outsiders

Posted Date:-2021-11-02 06:31:53


Question:
The possibility of misunderstanding at any step ________

1.brain drain.

2.output.

3.channel.

4.medium.

Posted Date:-2021-11-02 15:39:33


Question:
What kind of information should be included in a resume

1.work experience.

2.education.

3.affiliation and membership.

4.letter of recommendation.

Posted Date:-2021-11-02 06:25:58


Question:
Written communication includes

1.reports & forms.

2.interviews.

3.film.

4.speaking.

Posted Date:-2021-11-02 06:40:15


Question:
___ and testimonials are important because they express the opinion of others the applicant's suitability for a position.

1.References.

2.Qualification.

3.Service certificate.

4.Letters.

Posted Date:-2021-11-02 06:42:28


Question:
_____ communication is the most popular means of transmitting message.

1.written

2.oral.

3.visual.

4.face-to-face.

Posted Date:-2021-11-02 06:28:04


Question:
_____ indicates the hierarchy of topics and their sequences.

1.Appendix

2.List of references

3.Bibliography

4.Table of contents

Posted Date:-2021-11-02 06:45:37


Question:
_____ is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts.

1.Memo

2.Notice

3.Circular

4.Publicity

Posted Date:-2021-11-02 06:47:27


Question:
_____ is a person's belief about his' or her chances of successfully accomplishing a specific task.

1.Self esteem

2.Self perception

3.Self concept

4.Self Efficacy

Posted Date:-2021-11-02 06:47:55


Question:
_____ the sources of information is a kind of spadework.

1.analyzing.

2.investigating.

3.making outline.

4.writing report.

Posted Date:-2021-11-02 06:38:06


Question:
______ are our body parts especially arms, legs, hands and head convey meaning.

1.Gestures

2.Proxemics

3.Time language

4.Paralanguage

Posted Date:-2021-11-02 06:42:56


Question:
______ are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies.

1.Manuals

2.Memos

3.Letters

4.All the above.

Posted Date:-2021-11-02 06:43:23


Question:
______ are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues;

1.Manuals

2.Memos

3.Letters

4.Circulars

Posted Date:-2021-11-02 06:43:49


Question:
______ Communication can be inward or outward:

1.Vertical communication

2.Horizontal communication

3.Internal communication

4.External communication

Posted Date:-2021-11-02 06:44:15


Question:
______ communication refers to the communication between a superior and a subordinate through scalar chain.

1.Wheel communication

2.Chain communication

3.Circular communication

4.Free flow communication.

Posted Date:-2021-11-02 06:44:45


Question:
______ in communication increases credibility of the sender of message

1.Clarity

2.Correctness

3.Concreteness

4.Consideration

Posted Date:-2021-11-02 06:45:12


Question:
______ Involves how we arrange personal space and what we arrange in it

1.Kinesics

2.Proxemics

3.Time language

4.Paralanguage

Posted Date:-2021-11-02 06:46:03


Question:
______ is a communication which contains the decision of the meeting.

1.Amendment.

2.Resolution.

3.Debate.

4.Minutes.

Posted Date:-2021-11-02 06:46:28


Question:
______ is an integrated user-machine system.

1.management information system.

2.executive system.

3.decision making system.

4.knowledge based system.

Posted Date:-2021-11-02 06:38:33


Question:
_______ implies respect for the readers point of view.

1.consideration.

2.order.

3.courtesy.

4.none.

Posted Date:-2021-11-02 15:39:58


Question:
_______ is a document sent with your resume to provide additional information on your skills and experience.

1.Hand-outs

2.Curriculum vitae

3.Application letter

4.Sales letter

Posted Date:-2021-11-02 06:47:02


Question:
_______ is impersonal and professional

1.counselling

2.advice

3.suggestion

4.warning

Posted Date:-2021-11-02 06:29:42


Question:
_______ is the physical part of the computer

1.software.

2.human ware.

3.firmware.

4.hardware.

Posted Date:-2021-11-02 06:39:00


Question:
_________ Communication is unsuitable for lengthy message.

1.oral.

2.written.

3.vertical.

4.audio visual.

Posted Date:-2021-11-02 06:30:08


Question:
_________ is used at the end of a sentence which expreses a strong feeling.

1.colon.

2.exclamation mark.

3.semi colon.

4.the colon.

Posted Date:-2021-11-02 06:39:25


Question:
__________ is the essential aspect of communication

1.enclosure.

2.letter.

3.telephone.

4.feedback.

Posted Date:-2021-11-02 06:29:21


Question:
__________ stands for mental health

1.morale.

2.motivation.

3.co-operation.

4.coordination.

Posted Date:-2021-11-02 06:36:51


Question:
___________ is the information or ideas the sender wants to give the receiver

1.input.

2.channel.

3.message.

4.output.

Posted Date:-2021-11-02 15:40:50


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